FAQ

memopix allows you to create your own custom travel book in under 10 minutes! simply select one of our beautiful travel destination templates from the drop down box and click 'start my design'. this will mean your chosen template will populate as the front and back cover in the editor. you'll have 2 options; upload your photos and let AI create your photo book for you in a matter of seconds, or create your book manually. both options allow you to fully customise your book in the editor. if you'd like to create your own template from scratch, simply select 'start from scratch'.

western Europe: 5–12 business days outside of peak seasons.
eastern Europe and the US: 10–12 business days outside of peak seasons.
rest of the world: 15 business days or possibly a bit more.

yes! countries we currently ship to: Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, New Zealand, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, UAE, United Kingdom, United States.

however you like! we purposefully wanted to give customers as much freedom as possible when it came to designing their travel books, whilst also making it easy with our templates and AI smart creator. all of our templates are fully customisable in the editor, and you can also choose to start from scratch. you have full freedom when it comes to editing templates, colours, stickers, icons, text and much more in our super simple photobook editor.

A4 hardcover: 29.7 × 21.0 cm / 11.7 × 8.3 in — matte laminate, 2.5mm thick
gloss paper: silk coated, 150–200gsm

you can contact our support team at support@pixoryofficial.com for any enquiries. we also have live chat available. for collaboration enquiries please reach out to collab@pixoryofficial.com.

if your order has arrived incorrect please contact our support team at support@pixoryofficial.com who will be able to help you resolve this as quickly as possible.

we offer free reprints on damaged or defected books. please contact our support team at support@pixoryofficial.comwith photos of the damage and we'll arrange a free reprint for you.